Whiplash Fraud Claims: Insurers Knock Solicitors (Again)

Following on from my article yesterday about Fake Whiplash Claims I see that the insurance industry have been trying to win friends at the recent Motor Accident Solicitors Society conference in Manchester last week. I have spoken at the MASS Conference on a number of occasions. MASS campaigns to bring justice to the victims of road traffic accidents and is an organisation in my opinion that is full of great solicitors who are really good at their job in helping accident victims. Some of the Loyalty Law solicitors are also MASS members.

At their conference one of their speakers was James Dalton who is the Association of British Insurers Assistant Director of Motor and Liability. Historically accident claim solicitors and insurers do not get on that well as their roles are so naturally opposed to each other. Accident claim solicitors try and win compensation for accident claim victims whilst insurers try not to pay out any compensation or to pay out as little as possible so that they can maximise their profits so they do not mix.

So when James Dalton tackled the subject of insurance fraud and claimed that some solicitors must be working with people making fake whiplash claims he was not going to win any friends that is for sure.

“We are convinced that some solicitors are acting as enablers of insurance fraud by acting for fraudulent clients. As a word of caution, the IFB (Insurance Fraud Bureau) is working on ways of making it more difficult for solicitors to abuse the system or become embroiled unwittingly” said Dalton.

The problem with this assumption is that it just does not make any sense. The average costs that a solicitor will receive for a compensation claim for whiplash will be in the region of £1,200. The consequences of a solicitor ‘knowingly’ assisting a fake claim for whiplash is that they will be struck off the solicitors list and will not be able to work in the legal industry. Is Dalton seriously suggesting that lots of solicitors are doing this? Really? Come on. It is just another example of how the insurance industry loves to portray solicitors as the bad guys. The media laps it up (largely because insurers have much more in the way of profits to spend on PR companies and lobbying companies in Government so can keep creating these silly headlines) and solicitors are never given the chance to respond. Everyone loves to attack solicitors, yet who would you trust more, a solicitor or an insurance company? Most people I ask have a horror story or two about insurance companies not paying out when they were supposed to, and most surveys I see confirm that the majority of people are very happy with the service that they receive from solicitors. Certainly if you have even been involved in a serious accident you will understand how hard a solicitor will fight for you to get the compensation that you deserve so that you can rebuild your life, modify your house if necessary and have retraining for work.

I am bored of insurers constantly attacking solicitors because their end game is always the same: if they can stop just one person from making a claim when they are entitled to (i.e. the law is on their side) they are winning. They are winning in their fight to stop paying compensation and to reduce their costs and to increase their profits.

Most solicitors are very good at what they do and fight as hard as they can for their clients (the accident victims) because that is their job and most solicitors I know genuinely enjoy helping people. Our solicitors are all very good at what they do, we know this because you tell us that they are (see satisfied clients comments) and I know this because at Loyalty Law we have spoken with all of them and when each claim is completed we call our clients to make sure that they have received an excellent service. Is it not time to stop knocking solicitors and to start thanking them and giving them some positive media coverage (even just occasionally)?

Nicholas Jervis
Solicitor (non practising)

Already Received An Offer For Your Whiplash Claim?

Second Opinion Whiplash Claim

Only Loyalty Law Can Make You This Promise:

  • Approachable Solicitors - Our solicitors are friendly, approachable and are all recognised accident claim experts.
  • No Hidden Costs – Unlike many of our competitors, Loyalty Law’s service is completely free for you to use. You can speak with one of our solicitors who will explain their service and any costs payable. You can then decide whether to ask for their help or not, but there are no charges to that point providing you with peace of mind.
  • Guaranteed Peace Of Mind – We monitor customer feedback at the end of every claim to ensure you receive a fantastic service.

Why You Must Act Now!

If you have suffered an injury please contact us immediately. Failure to do so could cause your claim to fail or significantly reduce the chances of success for two reasons:

  1. The longer the period you leave before taking action, the less the chance of the success of your claim. This is due to the evidence required to connect the chain of events to prove that your injury was caused by the accident in question.

  2. Our Loyalty Law specialists can only look after a set number of people who have been injured. This is because they aim to provide the highest standards of service and can only do this if they limit the number of people that they help. To give you the best chance of being helped by one of our solicitors get in touch with us immediately or we may not be able to help you.

Delay really can be fatal to your chances of success, so please contact us now and let us take care of you and your claim.

Call us free now on 0800 142 2775 (or local rate: 01275 75 00 44) for your free and instant claim assessment, or complete our Instant Claim Assessment online.

What Happens Next?

You will be contacted by one of our specialist whiplash claim solicitors. They will explain whether they are able to help you with your whiplash claim. If they can, they will then take care of everything else for you. Being specialists, they know that you have already had enough stress following your accident, so they will make the whole process as simple as possible for you from that moment onwards.

This will include completing paperwork for you, arranging free replacement car hire and medical treatment, and generally taking really good care of you.


Whiplash Claim Compensation Specialist Nicholas Jervis

Nicholas Jervis, Solicitor (non-practising) and Managing Director of Whiplash Specialists Loyalty Law

Make A Quick Road Accident Enquiry?

Why not make a free enquiry now by contacting us in one of the following ways to find out if and how much you can claim (no cost and no obligation to proceed, we are here to help):-

  1. Call us free on 0800 142 2775 (or local rate: 01275 75 00 44) between the hours of 8am to 8pm Monday to Friday, 8am to 6pm on Saturday and 8am to 5.30pm on Sunday; or
  2. Provide us with some details and one of our Loyalty Law solicitors will be in touch with you – make a Quick Enquiry now.


Why Spend Time Trying to Find the Right Solicitor when We Have Already Done It for You?

How do you know which solicitor will provide you with the best service? While you can assume that solicitors have a basic level of legal knowledge, how can you be confident that they really are the right solicitor for you?

Loyalty Law take the worry out of the search. We have done the pre-approval for you, ensuring that Loyalty Law solicitors provide high efficiency, specialist expertise, complete competence and a friendly and helpful service. Call us free now on 0800 142 2775 (or local rate: 01275 75 00 44).

UK Coverage

We have specialist Solicitors across England, Wales and Scotland ready and waiting to help you.

As Featured In:

BBC, SKY, TalkSport and Metro

Our Promise