The Top Seven Mistakes People Make When Choosing Whiplash Claim Solicitors

If you have suffered a neck whiplash injury in a car accident and are looking for a whiplash claim solicitor, you must beware of these common mistakes that people make when deciding who is best placed to help them.

1. Choosing A Non Specialist Whiplash Claim Solicitor

If you have been injured you must make sure that you choose a specialist whiplash claim solicitor. A solicitor who does nothing else with their time except to claim whiplash compensation for injured accident victims. Do not choose a solicitor who one day is pursuing a personal injury claim, the next a property matter and on the next day dealing with Wills. You need a solicitor that does nothing else except accident claims. This is the only way that you can improve the chances of winning your compensation claim.

2. Not Liking Or Bonding With Your Solicitor

The whole claims process has speeded up over the years, but it can still take some time before you reach the position that you are going to settle your claim. This might be a few months or if you have suffered a very bad injury, even a few years. If you do not bond or do not like your solicitor it is going to be a long few months and may well make a painful time even more arduous. If you do not like the solicitor you are first connected with, particularly if someone like a legal expenses insurer has chosen them for you, you have the complete freedom of choice to find another solicitor that you do like. It is your claim and you must be happy with the solicitor that you are going to be working with.

3. No Feedback

If you are claiming compensation for the first time, which for most people is usually the case, how do you know if the solicitor you are going to choose is good at what they do? Well one of the best ways is to look at the feedback provided by other clients that have already used their service. This will give you a really good idea about their skill levels, so look around on their website for feedback or testimonials.

4. I Must Live Close To Their Offices

It always used to be the case that people had a local solicitor. It was a big event to go and see the solicitor, often clients would put on their best clothes to make a good impression. However, solicitors have become far more approachable and modern, and location is no longer an issue. A good solicitor will come and see you wherever you are, so if you find the best solicitor for the job and they are 10 miles or 100 miles away from you that is not a problem.

5. Not Checking Their Credentials

You must make sure who you are dealing with. Not everyone that deals with accident claims is a solicitor. You might speak with a Legal Executive (pretty much the same qualification as a solicitor so no problems there) or you might be passed to a paralegal. A paralegal generally has no legal qualifications. The question is “do you want someone handling your claim that has no credentials”?

6. Not Checking What Other Help They Can Offer You

If you have suffered a whiplash injury you might have two additional needs or requirements. You may well need some treatment, and you might now be without a vehicle. A specialist whiplash claim should be able to help you with both of these challenges by arranging for private medical treatment (faster than the NHS) and also arranging a replacement hire car. A non-specialist probably won’t have access to this network. Asking the question before you go ahead could save you a lot of time and hassle.

7. Not Keeping Receipts

If you are not usually good at keeping documentation tidy, now is the time to change. If you want to claim for all of your losses and expenses as a result of the accident, you simply must keep receipts for absolutely everything. If you fail to keep receipts, wage slips etc you will not be able to reclaim your losses and expenses, so becoming a magpie now is a good thing to do.

The Loyalty Law Promise For You:

  • Approachable Solicitors - Our solicitors are friendly, approachable and are all recognised accident claim experts.
  • No Hidden Costs – Unlike many of our competitors, Loyalty Law’s service is completely free for you to use. You can speak with one of our solicitors who will explain their service and any costs payable. You can then decide whether to ask for their help or not, but there are no charges to that point providing you with peace of mind.
  • Guaranteed Peace Of Mind – We monitor customer feedback at the end of every claim to ensure you receive a fantastic service.

Call us free now on 0800 142 2775 (or local rate: 01275 75 00 44) for your free and instant whiplash claim assessment, or complete our Instant Claim Assessment online.

Share This Article With:

Make A Quick Road Accident Enquiry?

Why not make a free enquiry now by contacting us in one of the following ways to find out if and how much you can claim (no cost and no obligation to proceed, we are here to help):-

  1. Call us free on 0800 142 2775 (or local rate: 01275 75 00 44) between the hours of 8am to 8pm Monday to Friday, 8am to 6pm on Saturday and 8am to 5.30pm on Sunday; or
  2. Provide us with some details and one of our Loyalty Law solicitors will be in touch with you – make a Quick Enquiry now.


Why Spend Time Trying to Find the Right Solicitor when We Have Already Done It for You?

How do you know which solicitor will provide you with the best service? While you can assume that solicitors have a basic level of legal knowledge, how can you be confident that they really are the right solicitor for you?

Loyalty Law take the worry out of the search. We have done the pre-approval for you, ensuring that Loyalty Law solicitors provide high efficiency, specialist expertise, complete competence and a friendly and helpful service. Call us free now on 0800 142 2775 (or local rate: 01275 75 00 44).

UK Coverage

We have specialist Solicitors across England, Wales and Scotland ready and waiting to help you.

As Featured In:

BBC, SKY, TalkSport and Metro

Our Promise