Can you change solicitors during a whiplash case?

Changing Solicitor During A Whiplash Claim

If you have suffered a whiplash injury during a car accident and have decided to make a claim for compensation, what happens if you are not happy with the solicitor running your case and you want to change them? Can you change your solicitor while pursuing a claim for whiplash?

How did you find your whiplash claims solicitor?

It is worth considering some of the reasons why you might want to change your solicitor during a whiplash case. Often, the main reason we find that people want to change a whiplash solicitor is because they did not have full choice of the solicitor in the first place. For example, many people take out a legal expenses insurance policy when they renew their car insurance. This often costs around £30-£40 and provides legal expenses cover in the event of an accident. What actually happens is that if you are involved in an accident, your legal expense insures will try to make you use the solicitor that they have chosen for you. In most cases, legal expense insurers will ultimately ‘sell’ your claim to the solicitor who is prepared to pay the highest amount for your case. The reason this happens is that the legal expense insurers know that they have access to hundreds of thousands of people needing to claim whiplash every day and this is a good source of work for the solicitors.

The reason you may not be happy with your solicitor is because you have not chosen them and you may not feel that they are doing a good job for you.

Some other reasons that you might not be happy with your solicitor could include :-

  1. Not retuning your calls quickly enough;
  2. Not feeling that you are being listened to;
  3. Not receiving treatment to make your injury better;
  4. Generally feeling that your case is not progressing quickly enough.

Can you change your solicitor?

The simple answer is yes. You are able to change your whiplash claim solicitor early in your case or even much later on when you are closer to settlement if you are not happy with the service. You have complete freedom and choice over who represents you and if you are not happy then you should certainly find a whiplash claims solicitor that you feel more confident with.

How do you find a new whiplash claims solicitor?

You can do some research on the internet and find a solicitor that has good feedback and has expertise in whiplash claims. You should also ensure that they will take on your claim and that it will cost you nothing to make your initial enquiry.

What about the other solicitors costs?

There will be no costs for you in changing solicitors. The other solicitors costs will be reclaimed by your new solicitor and paid to your old solicitor at the end of your claim. This means that you are perfectly free to move solicitor without any worries about costs or expenses.


If you are not happy with your whiplash claims solicitor you should find a new one that you believe will provide the service you deserve and make the change to the new whiplash claims solicitor as soon as possible.

Loyalty Law's Promise To You

  • Approachable Solicitors - Our solicitors are friendly, approachable and are all recognised accident claim experts.
  • No Hidden Costs – Our service is completely free for you to use and our solicitors will explain any legal costs payable if you win your claim when you first speak with them (you can then decide whether to ask for their help or not).
  • Guaranteed Peace Of Mind – We monitor customer feedback at the end of every claim to ensure you receive a fantastic service.

Call us free now for your instant claim assessment from one of our specialist accident injury claim solicitors on 0800 142 2775 (or local rate: 01275 75 00 44) or Complete Our Instant Claim Assessment Enquiry.


Share This Article With:

Make A Quick Road Accident Enquiry?

Why not make a free enquiry now by contacting us in one of the following ways to find out if and how much you can claim (no cost and no obligation to proceed, we are here to help):-

  1. Call us free on 0800 142 2775 (or local rate: 01275 75 00 44) between the hours of 8am to 8pm Monday to Friday, 8am to 6pm on Saturday and 8am to 5.30pm on Sunday; or
  2. Provide us with some details and one of our Loyalty Law solicitors will be in touch with you – make a Quick Enquiry now.


Why Spend Time Trying to Find the Right Solicitor when We Have Already Done It for You?

How do you know which solicitor will provide you with the best service? While you can assume that solicitors have a basic level of legal knowledge, how can you be confident that they really are the right solicitor for you?

Loyalty Law take the worry out of the search. We have done the pre-approval for you, ensuring that Loyalty Law solicitors provide high efficiency, specialist expertise, complete competence and a friendly and helpful service. Call us free now on 0800 142 2775 (or local rate: 01275 75 00 44).

UK Coverage

We have specialist Solicitors across England, Wales and Scotland ready and waiting to help you.

As Featured In:

BBC, SKY, TalkSport and Metro

Our Promise