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Can You Change Your Whiplash Solicitor? We Can Help!
If you have been injured in a road traffic and have sustained a whiplash injury as a result of the accident you may be going through the process of making a claim for whiplash injury compensation. You will have a solicitor acting for you who should be pursuing your claim in a manner which will ensure that you receive the maximum amount of compensation you are entitled to as quickly as possible. So what do you do if you are not happy with the solicitor that is acting for you? This article seeks to answer this question by looking at common reasons people find themselves unhappy with their solicitor, what to do if you are using a solicitor that has been nominated by your insurance company, how to choose the right solicitor for your whiplash injury claim and whether you can change to a new solicitor when you are part way through your claim.
Unfortunately many people do find themselves in the position where are not happy with their whiplash solicitor. This could be for many reasons such as their calls, emails or letters are not being returned promptly or at all, their solicitor is unapproachable or simply unfriendly, they do not understand the advice being given to them by their solicitor or they are unhappy with the settlement amount being proposed by their solicitor. All of these reasons may give a client cause to wish to change their whiplash solicitor.
Many insurance companies nominate solicitors to be used by their insured in the event that a whiplash claim is to be pursued and many clients are under the impression they are obliged to use the solicitor nominated by their insurance company. This is not, in fact, the case. The truth is that you have the right to use any solicitor you wish to pursue your whiplash claim for you and if you are not happy with the solicitor you currently have, even if that is the solicitor that has been nominated by your insurance company, then you have the right to choose a new solicitor.
When choosing the right whiplash solicitor it is important to choose an expert solicitor who specialises in whiplash claims. Going on recommendation is always a good idea and you should also ensure that you choose a solicitor who is easy to reach (for example, by email and telephone), is approachable and clearly understood, and someone whom you feel you can ask questions of if there is something you do not understand or do not agree with as your claim progresses.
To summarise, as a person making a whiplash claim you are free to choose any solicitor you wish. If you are part way through your claim and you wish to change solicitor you are completely free to do so, without incurring any costs, and if you are thinking of doing this we urge you to contact us as soon as possible. We can ensure a smooth transition and ensure you receive the expert help you need.
Talk to us about changing your whiplash solicitor to a Loyalty Law one now. Call us free today on 0800 142 2775 or complete a Free Online Enquiry.